Please allow up to 10 working days to receive a
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For urgent enquiries and information, please call the Contact
Centre on 09 366 6400 or 0800 10 30 80 if you
are within the Auckland areas but outside the Auckland free calling
area e.g. Hibiscus Coast, Pukekohe/Waiuku area.
Contact Centre opening hours:
For issues with railway crossings i.e. barrier arms, bells or
lights at crossings not working correctly, please call
KiwiRail directly on 0800 808 400.
For lost property information, please click here.