On the bus

Catching the bus
Getting on board the bus
Getting seated
Consideration for others
Prams and luggage
Animals
Bikes
Signalling the bus to stop
Disembarking from the bus

Catching the bus

Stand on the footpath at the designated bus stop. Many stops are serviced by more than one bus route, so make sure you watch carefully for your bus. The destination sign above the bus front window shows the route number and destination. Some buses have destination information on a board placed in the window.

If the bus approaching your stop is the one you want, remain on the curb and indicate to the bus driver, by a clear wave of your arm, that you intend to board.

Getting on board the bus

Enter the bus from the front door, keeping to the left hand side of the doorway. Beware of passengers alighting from the bus on the right hand side. Some buses will have steps, please enter the bus with care.

Getting seated

If you are first on a bus with a queue of people behind you, please take a seat to the rear of the bus. If you are the last in the queue, or the only person boarding the bus, please take the first available seat. Doing so enables the bus to carry on with the journey as soon as possible after you board the bus. Generally, the bus will not move until you are seated.

If no seats are available, please stand carefully, supporting yourself by the easily located handles on the seats, pillars, roof rails or straps. Please move to the rear of the bus to allow more people to board the bus.

Please stand and give your seat to seniors and pregnant women or anyone with special needs.

For your safety, do not stand in doorways.

Consideration for others

For your own safety and comfort, as well as those around you, please follow the simple tips below to ensure everyone enjoys a pleasant trip.

  • No eating, drinking or smoking is allowed on buses at any time.
  • Please stand and give your seat to seniors and pregnant women or anyone with special needs.
  • We ask that you refrain from resting your feet on the seats.
  • When listening to personal audio devices, use headphones set at a volume that ensures other passengers are not disturbed.
  • Take all your belongings, including rubbish, with you.

Prams and luggage

Prams can usually be accommodated on buses. Within reason, other items can be taken on board, however space is often limited so check with your service operator before you travel.

Animals

Guide dogs and guide dogs in training are allowed to be carried on buses, if under the supervision of their care-giver. Other pets are not allowed.

Contact your bus operator for more information. See the bus operator listing.

Bikes

Bikes cannot be taken on any bus services (unless it's a folding bike).

All Northern Buswaystations have bike lockers and bike racks except for Sunnynook station which only has bike racks. Lockers require a $2 coin (refundable) to operate them.

Signalling the bus to stop

There are red buttons on the poles throughout most buses. Simply push one of these buttons so the bell rings and the driver knows to let you off at the next stop. Some buses have cords running along the top of the windows instead - on these buses you just pull the cord.

Please ensure that you allow enough time, when pulling the cord or pushing the button, for the driver to stop smoothly and safely at your requested stop.

Disembarking from the bus

Once the bus has stopped, move towards the exit doors, which the driver will open. Where possible use the rear doors - except students, who must get off the bus from the front door on all school services.