Consultation Background and Overview Summary of Consultation and Decisions Final Routes Map Next Steps
During March and April 2011 Auckland Transport consulted on proposed improvements to bus services around the Auckland CBD and surrounding city suburbs like Ponsonby, Parnell and Pt Chevalier.
Bus routes included in this review were:
There was a full public consultation that allowed anyone to give input, as well as targeted engagement with key stakeholder groups.
Extensive communication of the proposal during the consultation period included:
These aimed to raise awareness of the project and inform people of how they could give their feedback.
Feedback was provided via an online questionnaire and feedback forms. Those who did not have access to the internet were able to provide their feedback via a paper form upon request. Over 1250 responses were received during the consultation period from individuals, business associations, local boards and other organisations.
Auckland Transport has reviewed all the feedback received and used it to make final route and service level decisions. Some of the feedback received was outside the scope of this review and has been passed onto the relevant Auckland Transport team for inclusion in other reviews or projects.
You can view a summary of the consultation feedback and the final decisions here.
In making these decisions, Auckland Transport is aware that, as is the case whenever bus services are changed, some existing customers will be disadvantaged.
The overall objective of these changes is to simplify the route network so that services are improved for the majority and so that they are easier for new users to understand in the future. However, some people will not be able to make their particular journey by bus as easily as they can now. There may be other options, for example walking further at one end of the journey.
Auckland Transport apologises if any inconvenience is caused to some existing customers as a result of these changes.
All of the changes will work together to:
You can view a map of the final central Auckland bus network here (this is the map showing final routes post consultation) (PDF 1.34 MB) You can view a map of the proposed changes to the Central Auckland bus network here (this is the proposal that was consulted on) (PDF 1.76 MB)
You can view a map of the current Central Auckland bus network here (PDF 1.63 MB)
Auckland Transport will be implemented these changes on 21 August 2011. The changes were communicated in a range of ways to bus users before they were carried out.
As a result of this consultation, new LINK bus services have been implemented and many Western Bays services have been changed.
If you wish to provide feedback or ask any questions please call MAXX on 09 366 6400 or 0800 10 30 80 if you're within the Auckland area but outside the Auckland free calling area - e.g. Hibiscus Coast, Pukekohe/Waiuku area etc.
