If you find lost property on a service, please hand it to a staff member on board as soon as possible Bus lost property
Train lost property
Ferry lost property
If you have left something on a bus, you need to call the operator of the service that you were on directly (see contact details below). We strongly recommend having your bus ticket available when you call to help identify the service you caught.
Metrolink City - (09) 373 9100 Press option 2 for lost property Onehunga - (09) 622 9800 Press option 2 for lost property Waka Pacific Wiri - (09) 278 5195 Press option 2 for lost property North Star North Shore - (09) 444 4408 Press option 2 for lost property GO West Swanson - (09) 822 5000 Press option 2 for lost property City LINK, Inner LINK, Outer LINK Phone: (09) 373 9118 - Press option 2 for lost property
Ritchies Transport - Swanson Depot (West Auckland Ritchies Transport services and the 130 and 131 services) Phone: (09) 833 6053 Ritchies Transport - North Shore Depot (North Shore Ritchies Transport services) Phone: (09) 415 9138 Howick and Eastern Phone: (09) 273 3660 Urban Express Phone: (09) 620 5490 - press option 5 for lost property Birkenhead Transport Phone: (09) 483 9119 Waiheke Bus Company Phone: (09) 372 8823
If you have left something on a train, you will need to call Veolia Transdev, who operate the trains in the Auckland region.
Veolia Transdev (09) 969 7777
If you have left something on a ferry, please contact the ferry operator directly. Fullers Group Limited Phone: (09) 367 9111 360 Discovery Phone: 09 307 8005 Pine Harbour Phone: 09 536 4720 Belaire Ferries (West Harbour Ferry) Phone: (09) 416 6344 SeaLink Phone: (09) 300 5900
