The easiest way is to use the Journey Planner. Alternatively,
you can contact MAXX on 09 366 6400 for help with finding the
Buses usually stop approximately every 400 metres at posted
signs. At major stops, bus route and timetable information signs
show the numbers, names and descriptions of buses that stop at the
stop. Longer bus stops will have different departure points for
each service. These signs indicate the place to wait.
The destination sign above the bus windshield shows the route
number and destination. If the bus approaching your stop is the one
you want, remain on the curb and indicate to the bus driver with a
clear wave of your arm that you intend to board.
No eating, drinking or smoking is allowed on buses at any time,
so that other passengers can travel in comfort.
For cash fares and multi-ride bus tickets, Auckland is divided
into 8 stages. Distance based stage points are used to calculate
the fare charged. Stage points are set at specific points along the
bus route, approximately every four kilometres, often at a point of
interest such as a local shopping centre. If your journey travels
across a stage point then the fare increases. For instance if you
were to make a journey from Manukau City to central Auckland City,
you pass through stage points at Hunters Corner, Otahuhu, the Harp
of Erin and Newmarket. Therefore you travel 5 stages.
For monthly bus passes, Auckland is divided into zones offering
the choice of all zone passes or less expensive zone specific
passes, for travel within a zone. For example Ritchies A Zone
(west) pass offers unlimited bus travel anywhere south of the
Massey West shops to the CBD, which is great if you work in the
If you have left something on a bus, you need to call the
operator of the service that you were on directly; for further
here. If you find something on a bus please hand it to the
driver as soon as possible.
Frequent buses operate between Britomart and Queen Street and
Karangahape Road. If you are using an adult monthly train pass, you
can travel for free on Waka Pacific/GO WEST/North Star/Metrolink
bus services to and from Britomart from anywhere within the Inner
City zone. Simply show your pass to the bus driver.
Use the MAXX Journey Planner to plan your trip. All you need to
do is select your departure and destination locations and when you
wish to travel. The Journey Planner will advise which buses you can
catch from Britomart and provide times, fares and maps for your
Around the central city you can also catch the LINK
or City Circuit buses. The LINK travels a
loop connecting Downtown to Ponsonby, Parnell, Newmarket, Auckland
University and Karangahape Road. The free City Circuit bus travels
clockwise in a loop around key destinations such as
The Edge entertainment area, The University of Auckland,Sky City,
Britomart and Queen Street.
The Northern Busway project is the first dedicated busway
infrastructure in New Zealand. The Northern Busway system consists
of a public transport network of five busway stations, linked by a
6.2km two-way road for buses running alongside the Northern
Motorway from Constellation Drive to Esmonde Road, then continuing
in a 2.5km single bus lane to the Auckland Harbour Bridge and into
Auckland City. Buses travelling on the busway are able to bypass
general traffic, especially during the morning and afternoon peak
There are five stations: Albany, Constellation, Sunnynook,
Smales Farm and Akoranga. Park and Ride facilities are available at
Albany and Constellation Stations, immediately adjacent to the
stations. Albany has 500 free carparks and Constellation has 370
Locations of the busway stations and Park and Ride facilities
are as follows:
Both Albany and Constellation stations feature major Park and
Ride facilities with over 350 free car parks at each. There are
also well-planned drop off and pick up zones. Cyclists can leave
their bikes in a secure locker or bike racks at the stations,
except Sunnynook Station which only has bike racks. A $2 coin
(refundable) is required to operate the bike lockers. All stations
have toilets. Monitored CCTV covers the stations and safety points
have been installed. Patrols visit and check vehicles in the park
and ride facilities, which are also monitored by CCTV 24 hours, 7
No, Park and Ride facilities are only available at Albany and
Constellation Stations. However all stations have pick-up and
drop-off zones. Secure bike racks and lockers are available at each
of the stations for a refundable $2 charge per day, except
Sunnynook Station which only has bike racks.
Each station is well lit and is monitored by a video recording
system operating 24 hours a day, seven days per week. The CCTV
footage is fed back to the busway operations centre. Busway
stations are also patrolled by security staff and there is a safety
point at each station where passengers can get immediate assistance
by pressing a button that links them to the busway operations
All stations are weather protected, with seating and shelters
designed for good visibility. There are modern toilets at each
station. Facilities for disabled users are also available,
including lifts, ramps, carparking and toilets.
Buses are a much more flexible transport option than trains, as
they can move around anywhere where there are roads. The bus system
can also evolve as the suburbs grow to meet the changing needs of
the community. The busway has been designed so that it can be
converted to light rail if this proves viable in the future
Not at this time. However, the Northern Busway has been designed
to accommodate car pools (vehicles with three or more people) in
the future. The Northern Busway project partners will look at this
once the capacity at Victoria Park Viaduct has been improved.
The Northern Pass is a zone based ticket that allows passengers
to ride any bus around the North Shore (as far as Albany and Long
Bay in the north, and Greenhithe in the west) and/or into Auckland
City, using the one ticket for as long as it is valid and within
the zones it is valid for. This ticket is transferable across
different bus operators, allowing you to travel on different bus
services without having to buy a separate ticket each time you
board a bus. The Northern Pass can also be used on train services
between Britomart and Glen Innes, Britomart and Ellerslie (via
Newmarket), or Britomart and Kingsland (via Newmarket).
The Northern Pass is valid for a specific time, rather than for
a single journey or return trip. You can purchase a:
These fares give you unlimited travel on the North Shore within
the time period and within the zone you have purchased. The expiry
date and time will be printed on the ticket. In the time and date
stated on the ticket you can travel anywhere on the North Shore and
to/from the Auckland CBD using the busway, or continue your journey
from the city using a train to Newmarket, Kingsland, Ellerslie or
Glen Innes. With the 2-hour pass you only have to board your return
bus before the 2-hour time period expires. Current operator passes
will still be available and will be valid on their North Shore bus
The After 9am ticket is available after 9am on weekdays and all
day during the weekends. This allows you to travel around the North
Shore and to/from Auckland City for one flat fare of $9.00.
NiteRider services are not included. There are no other concession
fares available with the After 9am ticket.
Buses - The Northern Pass is for use on bus services on the
North Shore (as far as Albany in the north and Greenhithe in the
west) and/or into Auckland City. These services will be provided by
North Star, Ritchies Transport and Birkenhead. This pass cannot be
used on any other bus services. Therefore, once passengers arrive
into the CBD from the North Shore, they cannot use this ticket on
any further bus travel, only to return to the North Shore.
Trains - The Northern Pass can be used to travel by train
to/from some destinations from Britomart. You can travel from
Britomart on the Western Line to/from Kingsland (via Newmarket), on
the Eastern Line to/from Glen Innes and on the Southern Line
to/from Ellerslie (via Newmarket).
Ferries - The Northern Pass cannot be used for any ferry travel.
Passengers will need to purchase a separate ticket for any ferry
For the purposes of the Northern Pass transferable ticket, the
North Shore is divided into two zones: the Upper Zone and the Lower
Upper Zone - The following roads are part of the
Upper Zone: Kyle Rd, Schnapper Rock Rd, Bush Rd, Upper Harbour
Highway, Constellation Drive, Maxwelton Drive and Ramsgate Terrace
extending up as far as Long Bay and Albany Village.
It includes the suburbs of Rosedale, Mairangi Bay, Murrays Bay,
Rothesay Bay, Browns Bay, Torbay, Long Bay, Waiake, Northcross,
Pinehill, North Harbour Industrial Estate, Albany, Albany Village,
Lower Zone - This is the area south of the Upper
Zone down to the Harbour Bridge. It includes the suburbs of
Greenhithe, Unsworth, Meadowood, Totaravale, Sunnynook, Campbells
Bay, Castor Bay, Forrest Hill, Wairau Valley, Glenfield, Bayview,
Windy Ridge, Marlborough, Hillcrest, Milford, Takapuna, Northcote,
Birkenhead, Chatswood, Birkdale, Beach Haven, Hauraki, Belmont,
Bayswater, Narrow Neck, Devonport, Cheltenham and Stanley
With the purchase of a Northern Pass you can travel within or
Upper and Lower Zone only
Lower Zone and to/from Auckland City only
Upper and Lower Zone, plus to and from Auckland City.
Please note that stages will continue to exist when purchasing
your usual operator tickets.
All busway stations will have an electronic display system to
advise when the next bus will arrive and at which platform. Some
local bus shelters will also have the same technology. There will
be bus timetables for passengers to take away at the busway
You can also find timetables here in the Timetables
The Northern Express is the name for the high frequency service
operating between Albany and Britomart via all Busway stations.
North Star is the name of NZ Bus' community bus service which
operates on the North Shore and Hibiscus Coast.
Take the LINK for a circular tour of the inner city area. A
complete circuit takes about one hour and costs just $1.80. If you
get off the bus and reboard you'll have to pay $1.80 again.
For bus services to other cities and towns outside the Auckland
region, please phone InterCity Coachlines or Newmans Coach
InterCity Coachlines: call 09 623 1503 or visit the InterCity Coachlines
Newmans Coach Lines: call 09 623 1504 or visit the Newmans Coach Lines