Auckland trains operate on a pre-pay system. You
need to have a tagged on AT HOP card or a valid ticket before
boarding a train. No tickets are sold onboard trains.
A Penalty Fare of $20 will apply if you are onboard without a
tagged on AT HOP card or a valid ticket.
Single train tickets can be purchased from Ticket & Top-Up
machines at all stations and from ticket offices at some
stations. For more information see where and how to pay.
Click here for more information about the
AT HOP card.
Below you'll find fares for Auckland's train operator, Veolia
For more information about stages, zones and where to buy
tickets, see where and how to pay
Single trip tickets can be purchased from a Ticket & Top-Up
machine or use your AT
If you travel between rail lines (e.g. if you are starting your
journey at a station on the If you travel between rail lines (e.g.
if you are starting your journey at a station on the Southern line
and travelling to a station on the Western line) your AT HOP stored
value fares will have a 50 cent discount applied if you tag-on/off
If you are travelling using a single paper ticket, you will be
charged for a full cash
fare (based on two separate journeys) and your ticket will show
the total number
of stages for the journey.
Click here to find out what station your line
Click here to find out how many stages your
journey will be.
*AT HOP card fares are available when using an AT HOP card via
tag on and tag off.
These fares do not apply when purchasing a ticket from a Ticket & Top-Up
**A Child or Tertiary Concession must be applied to your AT HOP
card to recieve Child/Secondary School or Tertiary student
discounts. To do this create an account and register your card at
ATHOP.co.nz. Then visit one of
our Customer Service Centres at Britomart, Newmarket or New Lynn
train stations to have the concession applied to your card.
For Secondary School students 16 or over and Tertiary Students a
Valid ID must be presented. Child monthly passses are currently
paper based passes. Please see below.
For information on discounted travel, please see Child/Secondary Student
Discounts, Tertiary Student Discounts,
or Senior Citizen Discounts.
A two stage fare applies between Pukekohe and Papakura.
You can view the location of fare stage points on
the train network map (train stations in
bold are fare stage points; a two stage fare
applies between Pukekohe and Papakura).
Click to enlarge
Adult Monthly passes are now loaded on to the AT HOP
Adult Monthly Passes can be purchased from Ticket & Top-Up
machines and from station ticket offices at the Britomart
Transport Centre, New Lynn, Newmarket and Papakura.
Click here for Adult AT HOP Monthly Pass
details. Click here to see a map of the zones.
Child Monthly Passes can be purchased from station ticket
offices at the Britomart Transport Centre, New Lynn, Newmarket and
You must pay to travel on trains.
Auckland trains operate on a pre-pay system. You need to have
tagged on AT HOP Card or a valid ticket before boarding trains or
you will be required to purchase the Penalty Fare.
The Penalty Fare is the penalty for
not pre-purchasing a ticket or failing to tag on an AT HOP card
before boarding the train.
The Penalty Fare costs $20 and applies
regardless of the length of your journey.
To be fair for all, Auckland's rail
system requires everyone to pay their way to ensure we can continue
to invest in improving trains, stations and services.
Single train tickets can be purchased
from Ticket & Top-up machines at all stations and from ticket
The AT HOP card can be purchased for
$10 from ticket offices at Britomart, Newmarket, New Lynn and
Papakura train stations and from ticket inspectors during ticket
ticket checks. Money can also be loaded onto the AT HOP card online
at ATHOP.co.nz and at Ticket & Top-up machines at all train
If you have received a Penalty Fare
and want to question it please contact Auckland Transport using the
contact details here.
Travel on Veolia Transport Auckland LTD services is subject to
their conditions of carriage, which can be found online
Last updated 11 July 2013
Information is correct at the time of publishing and subject to