Accessible Travel

Where and How to Pay

Where to pay

Following is a list of ticket agents and information about where to purchase tickets.

Ticket Agent Listing

How to pay

Generally, all forms of public transport in the Auckland region require a fare to be paid at the time of boarding.

Buses

When boarding the bus, have your fare ready to give to the driver. You can pay by cash (exact change is preferred) and most bus companies also have smart cards, which are either inserted into the driver's ticket machine or placed on a reader on top of the ticket machine.

Most bus cash fares are charged on the distance you wish to travel. Distance based stage points are used to calculate the fare charged. Stage points are set at specific points along a bus route, approximately every four kilometres, often at a point of interest such as a local shopping centre.

If your journey travels across a stage point then the fare increases. For instance if you were to make a journey from Manukau City to central Auckland City, you pass through stage points at Hunters Corner, Otahuhu, the Harp of Erin and Newmarket. Therefore you travel 5 stages.

stage_point_map2

You can save money by purchasing various passes and 10 ride tickets from ticket agents as well as on the bus.

Some transport operators require you to buy an electronic card to load rides, although Birkenhead Transport has cardboard tickets.

See bus fare and pass information.

Trains

Tickets can be purchased from ticket and top up machines at the station or from Britomart, Newmarket, New Lynn or Papakura ticket offices. Buy your ticket before you board.

Cash fares are charged on the distance you wish to travel. Distance based stage points are used to calculate the fare charged. Stage points are set at specific points along the railway line. If your journey travels across a stage point then the fare increases. For instance if you were to make a journey from New Lynn Station to Mt Eden Station you would pass through stage points at Mt Albert and Kingsland. Therefore you'd travel a total of three stages.

Adult monthly train passes are loaded on to the AT HOP card. Auckland is divided into zones offering the choice of an all zone pass or less expensive zone specific passes. Monthly passes offer unlimited train travel in the zone they are purchased for . If you are using an adult monthly pass you can travel for free on Waka Pacific/North Star/GO WEST/Metrolink bus services to and from Britomart Station from within the $1 CBD stage area. Simply request your Monthly CIty Centre Fare Zone Bus Pass when topping up your AT HOP card.

stage_point_map1

See train fare and pass information.

Ferries

All ferries accept cash payment for fares. Eftpos and credit card facilities are also available. Fares are based on a point to point trip, for instance Half Moon Bay to downtown. You can save money by purchasing monthly passes or 10 ride tickets, depending on the ferry operator. These can be purchased from ticket agents and in some cases on the ferry itself.

Fullers

For Fullers ferry services, please purchase your tickets for travel at a Fullers ticket office or onboard the ferry. Please note that for Waiheke, Rangitoto and the Harbour Cruise ferry services, you will need to purchase tickets prior to boarding.

Pine Harbour Ferry

Tickets and passes for the Pine Harbour Ferry can be purchased on board or prior to boarding.

Gulf Harbour Ferry

Tickets for the Gulf Harbour Ferry can be purchased on the ferry or from the Downtown Ferry Terminal Pier 3 ticket office.

West Harbour Ferry

West Harbour Ferry tickets and passes are only available from on board the ferry.

See ferry fare and pass information.