Fare Policies for Discounted Travel


Child/Student discounts
Tertiary student discounts
Senior citizen discounts
Disabled traveller discounts

Child/Student discounts

Child up to age 5

Travel is free for children under 5 years of age accompanied by a fare paying passenger.

Child - 5 to 15 years

Children aged from 5 to 15 years inclusive (until 16th birthday) can travel on the child fare. Student ID cards are not required for primary and intermediate school children. Primary and intermediate students may request a MAXX Student ID Card through MAXX either via email or on (09) 366 6400.

NOTE: Students undertaking study at a private training institute (e.g. language school) or a tertiary institute are not eligible for the child fare but may be eligible for the Tertiary Student Concessionary Fare Scheme.

Students - 16 to 19 years

Full-time high school students aged between 16 to 19 years inclusive (until 20th birthday) can also travel on the child fare, provided they are able to show a current ARTA approved MAXX student ID, or are wearing a recognised school uniform. Please note that there will be no exceptions to this policy - proof of school attendance must be provided at all times.

School Buses

The discounts mentioned above also apply to students travelling on school buses. For school bus timetable information click here.

Please check the relevant bus, ferry and train fares for prices.

Bus fares
Train fares
Ferry fares

Discounted fares are available on services contracted to the Auckland Regional Transport Authority and on commercial services where there is a Concessionary Fare Scheme agreement between the operator and the Auckland Regional Transport Authority.

Tertiary student discounts

Step 1 - The Basics

Who is eligible?

Full-time tertiary students enrolled and attending an accredited, approved full time tertiary course at a registered institute or private training company within the Auckland region are eligible for a discount off selected bus, train and ferry fares.
The discount is up to 40% off selected bus, train and ferry fares. The Discount is off the adult cash fare and applies to purchases of tertiary 10 ride ticket and 7-Day Northern Passes.
Please check the relevant bus, ferry and train fares for relevant tertiary fares.

What if I attend an institute outside of Auckland?

If you reside permanently in the Auckland region and are enrolled and attending an accredited, approved full time tertiary course with a tertiary / private institute outside the Auckland region, you may be eligible for a MAXX Tertiary ID Sticker. Contact MAXX via email or on 09-366 6400 to find out whether you are eligible to apply for the MAXX Tertiary ID Sticker

Step 2 - The MAXX Student ID Sticker

Where do I get a MAXX Student ID Sticker?

MAXX Student ID Stickers are issued by registered tertiary institutions within the Auckland region. These include the University of Auckland, AUT, Unitec, Massey University and Manukau Institute of Technology and over 180 private tertiary institutions. Please check with your institute for more information.

Step 3 - Buying your tertiary tickets

Where can I buy tertiary discounted bus, train and ferry tickets?

Tertiary discounted bus and train tickets can be only be purchased from selected bus and train ticket agents. Discounted ferry tickets are available from all ferry ticket agents. There are over 80 ticket agents including Auckland University, AUT, Massey University, MIT, Unitec and Britomart.

What identification is required?

In order to purchase tertiary discounted tickets or travel on public transport utilising tertiary tickets, students must show a valid Student ID card from their tertiary institution with a MAXX Student ID Sticker applied.

For Fullers Waiheke Island Ferries, tertiary students must also apply for the Waiheke Island Tertiary 10 Ticket Scheme. Applications are available at www.fullers.co.nz.

Step 4 - Boarding your service

Is any Student ID required when boarding?

Always show your Student ID card with your MAXX Tertiary ID Sticker when boarding.

An adult fare will be charged to tertiary students if correct ID is not shown on bus, train and ferry services.

Where can I go in Auckland?

Considerable effort is made to ensure the tertiary travel discount applies as widely as possible.

Discounted tertiary travel is available on all services operated under a passenger services agreement between ARTA and the operator. It is also available on commercial services where there is a concessionary fare scheme agreement between the operator and ARTA.

You can also check your eligibility for tertiary fares on a particular service - please contact MAXX via email or phone 09-366 6400.

There are some services which are not covered under the discount scheme including those listed below. Please check directly with the relevant operators to see if they offer a tertiary discount.

Inner City and Airport Zone Services
NiteRider
City Circuit
The Link
Northern Flyer
Airbus Express
Waiheke Bus Services
Rakino Ferry
Gulf Harbour Ferry

What are Tertiary Shuttles

Auckland University of Technology runs a shuttle bus service between the City Campus, the North Shore Campus and the Manukau Campus.
See more information and a timetable.

Unitec runs a free shuttle around the Pt Chevalier campus. Another shuttle runs from Mt Albert train station and the Pt Chevalier shops. See more information on the Unitec Shuttle

Are there any Conditions of Travel

The attached Conditions of Travel apply to MAXX Student Concessionary Fares for tertiary students.

Senior citizen discounts

If you receive NZ Superannuation or you've reached the qualifying age of 65, you can travel for FREE on Auckland's scheduled public transport services after 9am weekdays, all day weekends and public holidays.

Just present a valid SuperGold Card or Auckland Regional Transport Authority (ARTA) approved Senior Citizen ID Card to the bus driver, train conductor or ferry ticket agent or crew member and you will be issued a ticket.

If you are travelling before 9am weekdays, you must pay the full adult fare.

CONDITIONS OF TRAVEL

All scheduled trains in the Auckland network. Not valid on inter regional rail services
All scheduled public transport bus services in the Auckland network EXCEPT Airbus Express, NiteRider and inter regional coach, tour or charter services.
Free travel applies to scheduled public transport ferry services between Downtown and Pine Harbour, West Harbour, Gulf Harbour, Half Moon Bay, Devonport, Stanley Bay, Birkenhead/Northcote Point, Bayswater and Waiheke Island.
Free travel applies to SeaLink vehicular ferries from Half Moon Bay 7 days and Auckland City Friday night, Saturday, Sunday and public holidays to Kennedy Point on Waiheke Island. Conditions apply. For timetable information visit www.sealink.co.nz
Free travel does not apply on ferries serving Rangitoto, Great Barrier and Rakino, tour services and tourist destinations such as Tiritiri Matangi, or vehicular ferry services to Kennedy Point operated by Waiheke Shipping.

SuperGold Card

If you are eligible for a SuperGold Card you are not eligible to apply for a Senior Citizen ID Card, however all existing Senior Citizen ID Cards are still valid.

For more information on the SuperGold Card, visit www.supergold.govt.nz.

MAXX Senior Citizen ID Card

You can obtain a MAXX Senior Citizen ID Card application form by contacting MAXX on 09 366 6400

To be eligible for a Senior Citizen ID Card you must be both an Auckland resident and aged 65 years or over. This card is only available to senior citizens who are not eligible for the SuperGold Card (ie, senior citizens who do not receive NZ Superannuation). The cost of the card is $7.00, and this covers the administration and production costs of the card. Once your application has been received, your ID card will arrive in the mail in approximately ten working days (depending on demand). Your card may be used as soon as you receive it.

If you lose your card, or it is stolen, please write to: Senior Citizen ID Card, Auckland Regional Transport Authority (ARTA), Private Bag 92-236, Auckland 1142, and inform us of the loss, giving your name, address, phone number, date of birth and payment of $7.00 for a new card (cheques made payable to ARTA). If your previous card was issued before December 2000, you will also need to send in a new photo. A new card will be sent to you as soon as possible.

Disabled traveller discounts

Concessionary fares

Concessionary fares are available to all blind passengers and qualifying passengers with an intellectual disability. Passengers must present their official Foundation of the Blind ID card to the driver to obtain the 40% discount off the normal adult cash fare.

Individuals who may be eligible can contact MAXX on (09) 366 6400 for further information.

Total Mobility Scheme

The Total Mobility scheme is to assist eligible people with impairments to access appropriate transport.

This assistance is provided to eligible, registered people in the form of subsidised door-to-door transport services wherever scheme transport providers (generally taxis) operate.

The eligibility assessment identifies whether a person has an impairment that prevents him/her undertaking any one or more of the following components of a journey unaccompanied, on a bus, train or ferry, in a safe and dignified manner:

Getting to the place from where the transport departs
Getting onto the transport
Riding securely
Getting off the transport
Getting to the final destination point

For Registration and Eligibility Guidelines please click here
An accessible (Word) version of the above pdf document is available on request by emailing artaenquiry@arta.co.nz

Individuals who may be eligible can also contact MAXX on (09) 366 6400 for further information on eligibility and the application process.